Privacy Policy

Introduction

Reliant HomeCare (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the terms of this Privacy Policy.


Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Full name

  • Phone number

  • Email address

  • Mailing address

  • Information related to care needs or inquiries

Non-Personal Information

We may automatically collect certain information when you visit our website, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and time spent on the site


How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide customer support

  • To schedule consultations and deliver services

  • To personalize care plans and improve service quality

  • To send updates, service information, or important notices

  • To improve our website functionality and user experience


Sharing of Information

We do not sell, trade, or rent your personal information. However, we may share your information in the following situations:

  • With caregivers or staff as necessary to provide services

  • With trusted service providers who assist in operating our website or business

  • When required by law or to protect our legal rights


Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us understand how visitors interact with our website and allow us to improve functionality.

You can choose to disable cookies through your browser settings.


Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no method of transmission over the internet is 100% secure.


Third-Party Links

Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices or content of those external sites.


Your Privacy Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates to your information

  • Request deletion of your personal data

To exercise these rights, please contact us using the information below.


Children’s Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.


Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Reliant HomeCare
Watertown, Massachusetts
Phone: 617-901-5413
Email: info.relianthomecare@gmail.com


Effective Date

This Privacy Policy is effective as of 03/21/2026